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More Information

For more information, please view our Privacy policy and Cookie information or download any associated attachment

Using this website

This website (i4s.wandsworth.gov.uk) is run by Wandsworth Council. 

We want as many people as possible to be able to use our website. To help achieve this, we:

  • Use clear, concise, easy to understand text, aiming to always explain unfamiliar terms
  • Structure pages and headings consistently
  • Clearly identify key tasks
  • Use descriptive link texts
  • Ensure good colour contrast between text and background
  • Add alternative text to images, where appropriate

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

As a whole this website is very accessible, but some documents are not fully accessible to screen reader software.

 

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please get in touch by emailing csschools@richmondandwandsworth.gov.uk.

 

We will consider your request and get back to you within 10 days.

 

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us via csschools@richmondandwandsworth.gov.uk

 

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website.

 

If you find any problems that are not listed on this page or think we are not meeting the requirements of the accessibility regulations, contact the School Support Team by mailing csschools@richmondandwandsworth.gov.uk

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone

See contact details for our services on their individual ‘Services’ pages.

 

Technical information about this website’s accessibility

Wandsworth Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

 

Issues with PDFs and other documents

Some of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be marked up so they are accessible to a screen reader.

 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

 

We will work to ensure key new documents meet accessibility standards.

 

How we tested this website

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.

 

What we're doing to improve accessibility

When we update our website we will carefully monitor new content to ensure it meets accessibility standards.

 

We will work to improve the accessibility of documents published on the website.

 

We plan to carry out in depth user testing in the future, including with users of assistive technology.

 

Date of statement

This statement was prepared on 23 September 2019. It was last updated on 17 October 2019.